Dazzlewear
FAQ's


How do I apply my Dazzlewear transfer?

To apply with a household iron, all you need to do is carefully peel the clear sheet (with the transfer attached) and position the transfer where you want to create the effect. Cover with a piece of cotton (a clean tea towel is ideal) and lay a hot iron over the transfer for 15 to 30 seconds. DO NOT run the iron over it as this may move the stones. Let the transfer cool for a few seconds and then slowly and carefully peel back the clear sheet to check that the stones have stuck well. If not simply replace the clear sheet and the tea towel and place the iron on for a further 15 seconds.
Once the stones have stuck, peel away the clear sheet and carefully hold the iron on the design for a further 5 seconds and then turn the garment inside out and do the same on the reverse side. This is a guideline for cotton (such as tee shirts) It will take different length of time for different materials.

Finally when washing the garment it must be on a cycle no higher than 40C
.



What are your payment terms?

For UK Customers: I will accept payments via PayPal, Personal Cheque and Postal order / Bankers Draft
For International Customers: I can only accept payment via PayPal from International Buyers
I prefer payment to be made within 7 days of you ordering your item. If for any reason you are not able to make payment within this time please contact me to let me know when to expect payment. If your payment is late and you have not contacted me i will cancel your order.

What are our postage and packing costs?

I send all items next working day via Royal Mail and always obtain Proof Of Posting. Insurance is optional and can be added for a small cost. This ensures that in the unlikely event of you item going missing you will receive a full refund. If you select insurance and are not in to sign for your item the postman will leave a card to state that they have an item for you and that you can then rearrange delivery with them. I try to keep postage costs to a minimum and use the cheapest and safest option available.
Please be aware that the postage costs also include packaging and handling costs (getting to the post office) Please note that all these things do cost money and that the cost of postage may be slightly more than the price that you may see on the label. I do not make any money on postage costs and will refund any extra costs if the postage is much less than what you have paid.
Do you combine postage on multiple items?
If you plan to purchase more than one item you can save a lot of money as I will only charge 25p P&P for each additional item that you purchase from me

What is your Returns Policy?

If you are unhappy with your product in any way please contact me within 7 days of receiving your item to arrange to return it. If an item you receive is faulty or you believe it to have been described inaccurately please contact me to arrange the return of your item within 7 days of receiving your item
All items must be returned in the packaging and condition in which they are sent so that they can be resold
THIS EXCLUDES PERSONALISED CLOTHING